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Support
Where to Buy
 
 

Additional Support
For additional support, please email:Support
or call: 631-845-2092

Training (more)
Online training powered by WebEx is available for our ChyTV Tools, Author and Dynamo applications. Please call 631-845-2092 for pricing and scheduling information.

  ChyTV - Support

Knowledge Base |Documentation | Software Downloads | Sample Projects |


Support Knowledge base
Link Size Description
Knowledge base n/a Knowledge Base and User Community. Many Knowledge Base topics, and categories.Searchable option to search for specific keywords.


Documentation
Project Size Description
ChyTV Tools User Guide 8 MB ChyTV User Guide in pdf form. Includes usage instructions for ChyTV Tools, ChyTV Elements Power-Point Add-In, ChyTV Author and step-by-step Tutorials. Also includes the HD 100 and HD 150.
ChyTV Tutorial 2.5 MB Step-by-step Tutorial (extracted from manual.)
USB Installation Tips 0.5 MB Guide for USB installation and troubleshooting.
ChyTV Ethernet Configuration 0.5 MB Guide for Ethernet installation and troubleshooting
Compact Flash Initialization 0.5 MB Describes correct file and folder configuration for a ChyTV bootable Compact Flash card.



Software Downloads
Application Size Description
CD ChyTV Tools 3.7 50 MB

This includes a Zip file image of the currently shipping CD, not including the Demo project, ChyTV-Templates project and Tutorial project. This image can be unzipped to a folder and burned to a CD, or run directly by unzipping and double-clicking Setup.exe.

What's New In ChyTV Tools 3.7? - Release Notes

Note that Microsoft .NET Framework 2.0 is required and included in the installation.

Software Download Site  

This sited contains the latest sofware downloads and Beta version, including the latest ChyTV Tools executable updates.

It also includes links for ChyTV Author, ChyTV Dynamo and supporting Microsoft components such as DirectX and .NET Framework.

Update ChyTV Tools 3.3.0 N Beta 10 MB

This is the last ChyTV Tools Beta executable update that uses Microsoft .NET Framework version 1.1. All installations of ChyTV Tools versions 3.3.0 Rev O and higher require installation of Microsoft .NET Framework 2.0.




The sample projects show a variety of examples and techniques useful for ChyTV content development. Each download includes a Zip file of an entire project. The project can be unzipped into your main Projects folder, and accessed via ChyTV Tools and/or copied to a compact flash disk for review. For example, to view the Gallery demo:

1. Dowload Gallery.zip

2. Unzip and Extract to C:\Program Files\ChyTV\ChyTV Tools\Projects

3. Run ChyTV Tools, and navigate to the extraction path (i.e. C:\Program Files\ChyTV\ChyTV Tools\Projects\Gallery). This will display the contents of the Gallery project, including page thumbnails, the schedule, active data, etc.

4. Copy contents of Gallery/CF folder to view the project on a ChyTV unit. For more on this process, click here.

Sample Projects
Project Size Description
Demo
104 MB
Demo tutorial that is included as the default sample with ChyTV on both the compact flash and CD. Note that this may be a more recent version showing newer features such as flipbook animations. This demo will fit on a 64 MB compact flash disk.
Demo_PAL
109 MB
PAL version of Demo.
Gallery
95 MB
The Gallery project includes a wide variety of sample applications created for customer demos, projects, and trade shows. Requires at least a 64 MB compact flash disk for ChyTV playout.
Gallery_PAL
95 MB
PAL version of Gallery.
Tutorial
10 MB
Tutorial documenting from start to finish the creation of a project for Altrec, an outdoor sporting goods store. Included content lets you follow along with the ChyTV Tutorial.doc manual.
Templates
18 MB

ChyTV templates for ChyTV Tools.
Unzip into your ...\Projects folder.  It will automatically create a ChyTV-Templates folder for you



Note: Some of these projects display Logo and Flipbook animations. Logo and Flipbook animations are special-format animations that require a soon-to-be-available, optional conversion utility. All ChyTV units and ChyTV Tools will be able to use any Logos and Flipbooks, however the ChyTV Dynamo utility is required for initial creation.

Note: It is possible that, after installing a project and re-converting a ChyTV page, the ChyTV unit may not display the page using the original font. This can occur when the original TrueType font used to create the page is not installed on your system. However, the original font will still be referenced correctly in the PowerPoint page, and if the correct font is aquired and installed, the ChyTV page will render using the correct font.
 


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